About this workshop
Do you ever shy away from a situation involving conflict? Are you unsure of how best to handle such situations? Worried that it could escalate and get out of control? Conflicts don't always have to be destructive. They can be opportunities to generate growth and strengthen relationships when approached in the right way.
By the end of this workshop, you will have the ability to:
- Identify and use five conflict management styles
- Practice the basic principles of conflict management by focusing on the situation or behaviour, not on the person
- Apply the Five Whys technique as an effective problem-solving method
To attend this workshop, be sure to check the event website to find out when it is available.
Offered to: Students
Cost: No cost
Time requirement: 2 hours