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Storm closing procedure


University of Waterloo -- Waterloo, Ontario, Canada

Explanation

If Waterloo should be hit by a major snowstorm, an official procedure describes how the decision will be made about closing the university. (The latest version of the procedure was approved December 14, 1994.)

UW will close automatically if the Waterloo County Board of Education closes all its schools for the day. If the school board closes rural schools only, or cancels school buses but does not close schools, UW is not closed.

UW follows the school board's lead in these cases because the board has a longstanding system for evaluating weather conditions and announcing its decision. UW classes -- including those in the evening -- will be cancelled along with all non-essential services. Non-essential staff will not be expected to come to work.

Examinations that are scheduled on the day or the evening of a closing because of bad weather will be can celled and rescheduled. Deadlines for assignments, job applications and other requirements are postponed to the same time on the next working day.

Radio stations that can be expected to carry announcements include CKGL (570), CKKW (1090), CHYM (96.7) and KOOL-FM (105.3), as well as UW's own student station, CKMS (100.3 FM). The university's news bureau will try to arrange to have UW mentioned explicitly, but staff, faculty and students can assume that if a complete closing of Board schools is announced, UW has also closed.

No one other than the media relations office is authorized to call the media about the closing of UW, and local radio and TV have been asked not to pay attention to other calls.

A campus closing will also be posted electronically by the internal communications office. Look on UWinfo for the Daily Bulletin and for "Flash" on the main menu, or check the newsgroup uw.general.

The storm closing procedure also describes how a decision will be made if UW must close during the day, or for the evening, because of bad weather.

Printed copies of the procedure are available on request from the university secretariat. This text was updated with revised corporate names, 2004.


Text of the procedure

Summary

Purpose

The university will "close" because of severe winter weather when normal operation would pose a significant danger to students, staff and faculty while on campus or would prevent large numbers of them from coming to campus or returning safely to their homes in Kitchener-Waterloo and the immediate surrounding area.

For the university to be "closed" means that

  1. classes are not held,
  2. meetings and other scheduled events are cancelled,
  3. staff other than those employed in "essential services", as defined in this statement, are not expected to be at work, but are paid for a normal day,
  4. examinations are cancelled,
  5. deadlines for assignments and other submissions are postponed until the same hour on the next business day on which the university is not "closed".

Essential services

Even when the university is "closed", it is home for some 3,000 people, chiefly students in residence, and some services must be maintained for their care and the protection of life and property.

The following are defined as "essential services" to be kept in operation even when the university is "closed":

  1. food service in the residences,
  2. policing,
  3. the central plant (powerhouse),
  4. snow removal (grounds crew),
  5. emergency repair and maintenance,
  6. animal care.
Staff to provide essential services will be so designated by the department heads (or delegates) responsible for those services. Department heads are responsible for assigning duties to be carried out and making reasonable arrangements for the protection of essential staff. Department heads are expected to show flexibility and, so far as possible, sensitivity to individuals' needs in assigning duties for "essential services".

No department can designate any other services as "essential" or require staff to work during a "closed" period without approval from the Provost or delegate.

Classes

Classes will not be held during "closed" periods, and assignment deadlines must be extended. Faculty members and academic departments do not have the authority to make exceptions to this rule.

Staff employment

Staff members are paid for time during which the university is "closed", regardless of whether they are at work or not. Staff who are required to work providing essential services during a "closed" period are entitled to equivalent time off at a later date, but not to overtime pay.

A staff member who is on vacation, sick leave or unpaid leave, or who is not scheduled to work, on a day when the university is "closed" is not entitled to equivalent time off later.

Staff members who come to work and find out on arrival that the university is "closed" may leave if they wish.

Morning closing (school days)

The university will be "closed" for the day if the Waterloo Region District School Board officially closes its schools for the day. (This rule means closing of all the Board's schools; it does not mean the closing of rural schools only, and it does not mean cancellation of school buses if the schools themselves remain open.)

When the university is "closed" on this basis, the closing is for a day and a night, ending at 7 a.m. on the next day. (This rule means that staff who work business hours need not come to work on that day. Staff who begin work that evening, for example at 6 p.m. or 10 p.m., also need not come to work.)

Procedure

It is the responsibility of Communications & Public Affairs (media relations office) to arrange for notification of a complete closing by the School Board. When the closing has been confirmed, closing of the university is automatic, and the media relations office is responsible to do the following things:
  1. Notify local radio stations and other media that "the University of Waterloo and its colleges are closed, and classes are cancelled."
  2. Notify the Manager of Telephone Services, who will make the announcement on the recording that answers the university's main telephone numbers.
  3. Notify the Director of Internal Communications, who will have the announcement posted on UWinfo and other computer communication media.
  4. Notify the Director of Security and the Director of Custodial and Grounds Services.
  5. Notify the Provost.
The Provost, with assistance from C&PA or other colleagues as required, will notify the President; the Associate Provost (General Services); the Director of Food Services; the Registrar; the Director of Human Resources; the University Librarian; the Director of Co-operative Education and Career Services; and the Church College Heads.

Individual departments may arrange for staff to be telephoned, but the university has no obligation to telephone staff to notify them that the university is "closed". Individual staff and faculty members and students are responsible for checking local radio stations or UWinfo on stormy days. If there is no specific announcement about UW, an announcement that the Waterloo Region District School Board has closed all its schools may be taken as a statement that the university is also "closed". Staff, faculty and students are advised not to overload the telephone system by calling the university for information about a storm closing.

Morning closing (other days)

If there are storm conditions on a weekday when Waterloo Region District School Board schools are not scheduled to be open -- such as a Professional Development Day -- the decision on whether to close the university will be made by the Provost in consultation with the Director of Security and Director of Custodial and Grounds Services. The decision should be made before 7 a.m.

The Provost will notify the Director of Communications and Public Affairs and the media relations office, and the "Procedure" described in the previous section will be followed.

Daytime closing

The university will "close" after classes and business hours have started for the day only in extreme circumstances.

A decision to close during the day will be made by the Provost, in consultation with the Director of Security, Director of Communications and Public Affairs, and Director of Custodial and Grounds Services, or as many of them as can be reached.

A decision to close during the day will specify whether the closing is "immediate" or at a stated hour. Unless otherwise specified, the closing continues from that hour until 7 a.m. on the next day. A class or examination that would continue past the specified closing hour is cancelled in its entirety.

When such a decision is made, it will be communicated as follows:

  1. By C&PA, through UWinfo and other computer media.
  2. By telephone to department offices. The University Secretariat will coordinate telephoning to ensure that all offices are notified quickly; in general, each department should be notified by a representative of the officer to whom the department head reports. For example, the President's Office or Secretariat will notify Deans' offices; Deans' offices will notify academic departments. Church colleges and commercial tenants on campus will also be notified.
  3. By C&PA (media relations office), through local radio stations.
At the designated hour, staff and faculty (except those carrying out essential services) are entitled to leave for home, without loss of pay. Department heads may give permission, as seems reasonable, for staff and faculty to leave sooner.

Closing outside normal business hours

Any closing that involves the cancellation of evening classes will be determined during the working day according to the procedure described above.

If weather conditions justify closing the campus during late evening, so that the night custodial shift is not required to come to work, the decision will be made by the Director of Security (in consultation, if possible, with the Director of Custodial and Grounds Services), who will notify the Provost, the Manager of Telephone Services and the Director of Communications and Public Affairs. Such a closing is effective until 7 a.m., by which time a decision will be made in the usual way about whether the university should be closed for the day.

If weather conditions justify the closing of the campus on a Saturday, Sunday or holiday, the Director of Security (or delegate) will make that decision and notify the Provost, the Manager of Telephone Services, and the Director of Communications and Public Affairs, who will make such announcements as seem appropriate. Any department (such as the Library) that has scheduled activities, or staff scheduled for duty, overnight or on a weekend day or holiday is responsible for notifying the security department of an emergency contact person. Such a department is also responsible for maintaining its own plan for cancelling activities, notifying staff of a closing, or sending staff home, as appropriate, when the Director of Security decides to close the campus. The principles set out in this procedure regarding payment of staff will apply.

Interpretation

Directors and others mentioned in this procedure may name a delegate or alternate to take action. Communications and Public Affairs will maintain a current list of individuals to be consulted or notified about closings, with telephone numbers. When a decision by the Provost is required and the Provost is not available, the decision shall be made by the President or acting president.

By arrangement between the university and the Church College Heads, a closing of the university under this procedure also applies to the federated and affiliated colleges. College Heads will designate college staff who are responsible for providing essential services. College Heads (or their delegates) have the authority to allow college staff to go home early in case of bad weather, at their discretion.

Department heads are responsible for applying this procedure in an equitable way, bearing in mind the immense variations between departments with respect to services provided, as well as individual human needs. Difficult cases should be reported to the department of human resources, which will keep a record of decisions made.

Weather conditions can sometimes be intimidating even though the university does not officially close. Staff and faculty who live at some distance from the campus can be particularly affected. Department heads are, as usual, entitled to allow individual staff members to take time off without pay, or time to be made up through overtime or vacation time, or paid time off, at their discretion.

Other situations

This procedure can also be used if the university must be closed for reasons unrelated to weather, such as utilities failure.

However, this procedure does not deal with closing of only a part of the campus because of storm damage or unsafe conditions in one area. That situation is governed by the existing policy on "Emergencies".


Updated 4 April 2003 by
the office of communications and public affairs