Casual and other opportunities

Organization: University of Waterloo / Campus Wellness

Location: 200 University Avenue West, Waterloo, ON N2L 3G1

Profession: Physician

Specialty: Family Medicine

Job Type: Full Time or Part Time

Number of Openings: 6

Primary Compensation Type: Fee-For-Service Split

Bilingual or Francophone Candidate Required: No

Teaching Opportunity: No

Research Opportunity: No

Supervision Provided: No

Practice Type: Clinic only

Published Date: June 16, 2023

The University of Waterloo, Campus Wellness is looking full, or part time family physicians required for the medical clinic. As part of a multidisciplinary primary care team including nurses, nurse practitioners, dietitians and venipuncturist. The successful candidates will provide healthcare to a diverse population of University of Waterloo students.  A comfort level and competence in mental health issues is beneficial. Significant support is available with regular interaction and shared care possibilities with psychiatrists, psychologists, social workers, and counsellors.  There is also a preference for candidates with demonstrated capacity to work with diverse communities such as the BIPOC and/or LGBTQS2+ communities.  Position is fee for service with an 80/20 split with special consideration given for mental health appointments. Successful candidates will be a medical practitioner licensed to practice medicine in the Province of Ontario and a member in good standing of the College of Physicians and Surgeons of Ontario (CPSO).

To apply: Please e-mail CV to goldi.gill@uwaterloo.ca

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca  or 519-888-4567, ext. 45935.

The Patient Care Coordinator is responsible for coordinating patient care and is responsible for duties that encompass patient reception, patient scheduling, cash handling, maintenance of patient records, patient safety/infection prevention and control as well as administrative functions with a view to promoting safe, quality patient care and optimizing patient flow, clinic revenue and operations. The Patient Care Coordinator will be assigned to one of multiple specialized clinics. While the overall accountabilities are similar, specific duties/tasks may vary from clinic to clinic.  

Rate of pay: $24.38 per hour

Responsibilities

Patient Reception

• Handle incoming telephone calls to the WEI and orients patients to the WEI’s mandate, services and processes

• Prepare and manage the patient schedule in VisualEyes (EMR system), and schedule appointments in accordance with optometrist availability and appointment criteria, including assigning Optometrists and student interns to clinic rooms

• Confirm patient appointments and notify patients of any fees associated with the services provided; attempt to fill any openings due to cancellations to optimize WEI revenue

• Verify eligibility for OHIP coverage for all scheduled patients

• Greet patients in the WEI and notify doctors and interns of patient arrival; route patients through the WEI via the EMR system to optimize patient flow

• Follow up with patients who do not show for their appointment to initiate another appointment booking to optimize patient care and clinic revenue

• Maintain a computerized recall system and contact patients to book a recall appointment 

Patient/Administrative Records Maintenance

• Process patient records in accordance with OHIP and 3rd party billing requirements, consistent with clinic policies and procedures, including checking any follow up appointments or invoicing/billing concerns and notify the appropriate person to address the issue

• Ensure patient records are up-to-date by verifying patient personal information at time of appointment booking or at check-in/arrival to appointment

• Maintain and record patient statistics

• Provide clinician attendance records to the Clinic Operations Manager for payroll processing 

Provide administrative support as required

• Prepare and distribute student evaluations in the electronic student evaluation system or paper evaluation forms

• Solicit and record patient consent for teaching and research in support of the School’s teaching and research mandate 

Payments/Supplies & Inventory Maintenance  

• Receive payments in accordance with the financial policies and procedures of the clinic and the university, including invoicing and billing payment for third party billings

• Undertake daily reconciliation of day-end transactions (cash/credit/debit and parking vouchers)

• Order, monitor and maintain supplies, products or equipment required for use in the Clinic from the Purchasing and Inventory Control Co ordinator

• Assist with the ordering and/or dispensing of spectacle and/or contact lenses and other products required to provide appropriate care for patients

• Responsible for the annual fiscal year-end WEI inventory count within their specialized clinical area

Patient Safety & Quality Assurance  

• Triage emergency calls during regular business hours, notify the on-call OD of emergency calls and book appointments as per optometrist’s direction

• Maintain effective patient recall and follow-up, including monitoring patient progress to ensure timely scheduling of appointments to ensure patient safety, consistent with standards for optometric care and as directed by the supervising optometrist

• Promote and disseminate the Clinic’s Patient Satisfaction Survey to gather feedback on patient experience for improvement

• Assist in the review of patient records to ensure that all required data fields in the EMR are completed, ensuring the integrity of the patient record (in support of patient care and billing)

• Undertake “Routine Practices” for infection prevention and control based on provincial Public Health standards

• May serve as back-up resource for medical reprocessing (sterilization) of optometric instruments (using autoclave), consistent with the WEI’s Standard Operating Procedure and provincial requirements

• Assist in contacting patients with scheduled appointments to inform them of a clinic closure due to inclement weather or emergency situation 

Clinic Staff, Optometrist and Student Support  

• Provide support to all supervisors and students working in the WEI, including assigning patients and clinic rooms

• Deliver the administrative component of the orientation sessions at the beginning of each new student rotations

• Assist with training new employees and work-study students on the daily job requirements, the EMR system, and the clinic policies and procedures

• Assist with the organization of special activities in the clinic such as lunch and learn sessions 

• Perform varied administrative tasks and special projects to promote smooth operations, and in support of the clinic’s dual mandate - to provide excellent patient care and to educate optometry student clinical interns

Qualifications

• Medical Secretarial, Health Administration, or Optometric Assistant diploma, medical terminology course, or equivalent combination of education and experience
• Minimum of 2 years of experience working in a health care environment, preferably in an optometric practice setting is recommended
• Experience in a patient/customer facing role
• Experience working with cash/receiving payments 
• Working knowledge of an electronic medical records (EMR) system, preferably Visual-Eyes (VE) or another system tailored to optometry • Working knowledge of OHIP regulations specific to optometry preferred
• Working knowledge of Privacy legislation
• Basic knowledge of infection prevention and control practices
• Well-developed oral and written communication skills exercising tact and diplomacy
• Well-developed problem solving and conflict resolution skills to deliver exceptional patient/customer service and experience
• Ability to work independently and collaboratively as part of a team
• Ability to accommodate different assignments, working schedules and specialty clinics
• Proficiency in Microsoft Office (Outlook, Word)

Please submit your application to: clinicoperations.manager@uwaterloo.ca

The Balsillie School of International Affairs (BSIA) is an institute for advanced research, education, and outreach in the fields of global governance and international public policy. As a hub in a global network of scholars, practitioners and students, the School’s mission is to develop new solutions to humanity’s critical problems, to improve global governance now and in the future, and to contribute to enhancing the quality of people’s lives around the world.

In September 2023, the BSIA was the recipient of a generous $5 million gift from the Balsillie Family Foundation to establish the Technology Governance Initiative. This initiative consists of four pillars, two of which will be managed by the Special Projects Officer: the annual publication of the Balsillie Survey, and the coordination of a technology governance-themed Case Study series. The Special Projects Officer will also aide the team with the development of other BSIA publications, including the Balsillie Papers.

Supported by BSIA research students, the Balsillie Survey will be published annually and present data and analysis reflecting technology governance and policy-related feedback from Canada’s top technology leaders. The Special Projects Officer will be responsible for the project management of the survey including the research design, methodology supporting the survey development, distribution, analysis, and the overall coordination of the publication in line with target dates. The published survey will provide important empirical data and analyses for both the policy and research communities.

The Case Studies program will provide a platform to profile technology governance thought leadership in Waterloo Region, and be used as a teaching tool for international affairs classrooms and beyond. The Special Projects Officer will support the development of Case Studies from the proposal phase through to publication and promotion. This initiative will also provide research opportunities for BSIA students, who will work with the Special Projects Officer to support lead authors.

Accountabilities

• Develop and nurture relationships with Canada’s industry, policy and technology leaders.
• Provide support to BSIA’s Technology Governance Steering Committee.
• Work with the BSIA partner institutions’ survey research centres and offices of research ethics to develop the research process of the annual Balsillie Survey (survey construction, sampling method, data collection, analysis, etc.).
• Determine the optimal results output, and develop the key communications to support the launch of the survey publication.
• Manage the technology governance Case Studies program by vetting proposals, coordinating RA support, peer review and editing services, and posting the final Case Studies online.
• Oversee the outreach and promotion of the Case Studies Program.
• Coordinate the Balsillie Papers publication process from the submission stage through to publication.
• Support the development of relevant promotional content to support the BSIA’s strategic communications and social media channels.

Qualifications

• Keen understanding of the technology governance landscape
• 3+ years of experience with survey development, conducting research and data analysis
• Post-secondary education (at Masters level) in business, economic development, public policy, governance, planning, or equivalent related program
• 3-5 years of demonstrated experience in project management and writing reports/proposals
• Strong presentation skills, sound judgment and a strategic thinker
• Ability to exercise appropriate etiquette and protocol in all electronic, written and in-person interactions
• Outstanding verbal and written communication skills
• Excellent problem solving, critical thinking and analytical skills

This is an 18-month, full-time position with benefits and optional enrollment in an RSP matching program, with the possibility of contract renewal, based on funding and performance. The position will be in-person at the BSIA Campus in Waterloo, with the option of working one day a week virtually. If this position interests you, please submit a resume and cover letter to the attention of Tiffany Bradley at info@balsillieschool.ca by Friday, February 9, 2024.

We encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The Balsillie School is committed to accessibility for persons with disabilities. If you have any application or interview accommodation requests, please contact info@balsillieschool.ca.

Job Title: Research Associate
Department:  Research and Knowledge Mobilization Team
Posting Date:  May 2, 2024 - until filled

The Schlegel-UW Research Institute for Aging (RIA) welcomes applications for a cohort of Staff Scientists to support a 2-year research and evaluation study of the Living Classroom (LC) initiative in Ontario. The LC is a partnership model that integrates experiential education into long-term care (LTC) to support workforce development in senior living. Through this model, students, faculty, and those living, visiting, and working in LTC engage in a culture of shared learning. 

The RIA aims to recruit up to three researchers in the creation of an interdisciplinary research team with overall competency in a range of research perspectives and methodologies including implementation science, evaluation, quantitative methods and qualitative methods. The research team will be further supported through collaborative engagement with internal and external program partners and government funders. Co-developed research aims will focus on understanding the implementation and impact of the LC program in supporting recruitment and retention of trained personal support workers (PSWs) in LTC, considering individual, organizational and systemic-level barriers and facilitators.

Terms and Compensation:

• Part-time or full-time options available (3-5 days per week)
• Hiring range: $55,000 - $65,000 annually based upon full-time hours of 40 per week (plus optional benefits)
• Start date: June - September 2024 (flexible)
• Fixed-term contract until March 31, 2026
• Benefits: hybrid working options available, optional benefits available 

Key Accountabilities:

1. Research and Evaluation Development: Work collaboratively as part of a research team to co-design an interdisciplinary mixed-methods research and evaluation study with other researchers, key partners, and RIA team. This will include development of methodologies, identification and development of data collection tools with the goal of understanding the effect of the LC model on recruitment and retention of PSWs in the LTC sector. 
2. Research and Evaluation Implementation: Support the collection (i.e. surveys, interviews, focus groups), cleaning and analysis of all project data.

Work closely with the project team to evaluate and adjust implementation to achieve strong participation and ensure confidence in research and evaluation outcomes. Monitor project progress and problem solve through solutions and corrective actions, when necessary, to achieve results within project timelines.

3. Partner Engagement: Engage with key partners including PSWs, education institutions and LTC homes to better measure and understand the factors that lead to attrition and reduced retention of PSWs in the LTC sector. Participate in meetings with internal and external staff and partners to support a collaborative approach to the research and evaluation e.g. seeking feedback and sharing updates and findings.
4. Communication and Reporting: Lead research and ensure deliverables, including recommendations regarding the spread of LCs, are reported both internally to the RIA and externally to key partners and government agencies. Support the preparation of internal and external reports, publications, and presentations in a matter that is most effective for the target audience. Support the sharing of updates and results through knowledge mobilization products and events.
5. Other: Performs additional tasks, as assigned, by the Manager or Director, Research and Knowledge Mobilization. Other tasks as assigned.

Position Requirements

Education:

Doctoral degree preferred, Master’s will be considered in a relevant discipline (Gerontology, Health Sciences, Public Health) with a focus on aging, qualitative/quantitative, implementation sciences, evaluation and/or mixed methods research.

Skills and Experience:

• Experience in mixed methods and/or qualitative, quantitative or implementation science, including knowledge of evaluation techniques
• Experience in the field of gerontology with a focus on enhancing the quality of care and life of older adults.
• Understanding of LTC and issues related to recruitment and retention within LTC is an asset
• Experience in collaborating and engaging with older adults and their care partners, individuals with lived and living experience, researchers and community organizations.
• Experience tailoring messaging and developing knowledge mobilization products for different audiences, including government and community organizations, people with lived and lived experience and the general population.
• Excellent written and oral communication skills.
• Ability to adapt to change and manage competing priorities.
• Self-starter with a proactive attitude who can anticipate needs with strong organizational skills.
• Experience and fluency using Microsoft and Google Workspace products.
• Fluent in English. Fluency in French is an asset but not required.
• Must have a valid driver’s licence and be available for occasional travel throughout Ontario.
• Eligible to obtain a police background/criminal record check.

Scope of Work:

• Interpersonal Skills: Communicates effectively with internal team members and external partners; professionally represents the RIA in all communications and at events.
• Level of Responsibility: Responsible for ensuring the effective and efficient implementation of the project in alignment with the goals and objectives.
• Decision-Making Authority: Accountable to make operational decisions for the day-to-day operations of the project with support from the supervisor.
• Physical and Sensory Demands: Minimal demands, typical of a position operating within an office environment; periods of extensive sitting at a desk and in meetings and concentrated use of visual senses; substantial repetitive keyboard/mouse movement; high sensory demands because of required concentration and attentiveness to detail and regular distractions and interruptions.
• Working Environment: Much of the time is spent sitting in a comfortable position with frequent opportunities to move about. Office is located in a comfortable indoor area and options for hybrid work are available for this position. The work is varied and assignments may change frequently. Work will involve regular interaction with RIA team members and external partners and collaborators. There are deadline pressures, while at the same time there is a demand for thoroughness and accuracy. Travel is required.

Vaccination Statement

All researchers, employees and students of the RIA who will work with long-term care homes, colleges, universities and other partners are required to comply with the vaccination policies of those external organizations to complete their work. Of note, vaccination policies are subject to change. The requirement to comply with those evolving policies does not change.

Equity Statement

The RIA is committed to equity, diversity and inclusion within its community and organization. We strongly welcome and encourage applications from Indigenous Peoples, racialized groups, women, 2SLGBTQI+ people, persons with disabilities and people from other equity-deserving groups.

The RIA is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process, please let us know.

How to Apply

RIA invites applications (cover letter and resume) to be submitted by email to applications@the-ria.ca. Please include the job title and part-time or full-time in the subject line of the email.

Department: Operations Team

Posting Date: April 22, 2024 - until filled

Term: Fixed-term contract until May 31, 2026

Hours: Part-time or full-time option available (3-5 days per week).

Hiring Range: $40,000-50,000 annual salary based upon full-time hours of 40 per week.

Benefits: Extensive benefit package inclusive of health, dental, RRSP matching, and paid personal days.

Background 

The Schlegel-UW Research Institute for Aging (RIA) is a charitable foundation that partners with the University of Waterloo, Conestoga College, and Schlegel Villages to enhance care and quality of life for older adults. Through engagement with key partners and collaborators, RIA supports practice relevant research and knowledge mobilization. Research evidence is used to inform programs, education and training, and influence practice and policy.

Primary Purpose

The Office Coordinator supports administrative activities related to the smooth operations of both the RIA office and building as part of the operations team. This role is responsible for being the first point of contact in the main office, responding to inbound calls and emails, maintaining the appearance of the office and building space including ensuring spaces are organized, and supporting the overall team with tasks, including ordering supplies and supporting meetings.  Effective communication is vital as the position is required to interact with team members and researchers, tenants, older adults, research participants, visitors, and other members of the community on a daily basis.

The role will support RIA’s vision, mission, and values as well as have an interest and passion for enhancing quality of life and care for older adults and team members working in senior living.

Key Accountabilities

1. Office and Building Coordination:  Establish and maintain administrative tasks that support the smooth operation of the office and building, including opening and closing responsibilities. Greet and assist visitors, guests and tenants of the building. Engage in professional and timely responses to emails and phone communications.  Update and preserve current filing and storage practices. Maintain the overall appearance, including inventory and organization of the office spaces, including kitchens, meeting rooms, storage areas and building supplies. Support departments and projects, including mailings, purchasing supplies and securing quotes from vendors. Support and participate in the development and maintenance of new processes and procedures to create efficiencies. 
2. Operations Support: Ability to exercise extreme discretion and professionalism to support finance with deposits and coordinate signatures and approvals for weekly payment runs.  Support the onboarding of new team members to the organization and be an active participant of the Joint Health and Safety Committee.  Additional data entry tasks may be required.
3. Events and Meetings: Support project and department teams to run successful events, conferences, tours and meetings, including coordination of team member participation in conferences. This includes but is not limited to room bookings and set-up, technical support, travel and accommodation bookings, catering, and preparing meeting or tour packages. Support the delivery of team engagement and social activities regularly throughout the year.
4. Teamwork and Communication: Work as a collaborative team member of both the RIA support team, executive support team, and the organization.  Pro-actively and regularly communicate with team members, visitors, partners and researchers in a positive, supportive and friendly manner. This will include efficiently problem solving and responding to needs and requests. Able to maintain confidentiality and communicate with diplomacy and tact and seek support when needed. Participate in team and organization-wide virtual and in-person meetings and events. 
5. Other: Takes on a variety of additional RIA administrative tasks, as required.

Position Requirements

Education:

• Post-secondary education in Administration or equivalent experience.

Experience and Skills: 

• Must have at least 1-3 years of administrative and/or office coordination experience.
• Excellent communication skills to greet and interact with team members, researchers, visitors and older adults in a professional and friendly manner.
• High attention to detail to ensure accuracy in all administrative tasks, such as managing inventory and responding to communication.
• Excellent organizational skills to support the efficient operations of the office and building.
• Ability to adapt to changing priorities, work under pressure, and remain flexible in a dynamic office environment.
• Effective time management skills to prioritize tasks, meet deadlines, and handle unexpected situations efficiently.
• Ability to maintain a high level of concentration and complete job responsibilities as constant distractions arise.
• Ability to work in a collaborative team environment and engage with the team to support a vibrant work environment.
• Ability to adapt to change and manage competing priorities.
• Self-starter with a proactive attitude who can anticipate needs.
• Ability to lift up to 15lbs to waist height and to move training furniture for events and meetings.
• Experience and fluency using Microsoft and Google Workspace products.
• Fluent in English. Fluency in French is an asset but not required.
• Must have a valid driver’s licence and be available for occasional travel.
• Eligible to obtain a police background/criminal record check.

Scope of Work

• Interpersonal Skills: Builds strong relationships. Communicates effectively with internal team members and external partners; professionally represents the RIA in all communications and at events.
• Level of Responsibility: Responsible for ensuring integrity of RIA’s reputation within the research-to-practice community and older adult living sector.
• Decision-Making Authority: Ability to identify successes and challenges and make recommendations for improvements; engage in problem-solving to optimize success and efficiencies; ability to seek appropriate support and decision-making as needed.
• Physical and Sensory Demands: Minimal demands, typical of a position operating within an office environment; periods of extensive sitting at a desk and in meetings and concentrated use of visual senses; substantial repetitive keyboard/mouse movement; high sensory demands because of required concentration and attentiveness to detail and regular distractions and interruptions.
• Working Environment: Much of the time is spent sitting in a comfortable position with frequent opportunities to move about. Office is located in a comfortable indoor area. The work is varied and assignments may change frequently. Work will involve regular interaction with RIA team members, researchers, external partners and older adults. There are deadline pressures, while at the same time there is a demand for thoroughness and accuracy.

Vaccination Statement

All researchers, employees and students of the RIA who will work with long-term care homes, colleges, universities and other partners are required to comply with the vaccination policies of those external organizations to complete their work. Of note, vaccination policies are subject to change. The requirement to comply with those evolving policies does not change.

Equity Statement

The RIA is committed to equity, diversity and inclusion within its community and organization. We strongly welcome and encourage applications from Indigenous Peoples, racialized groups, women, 2SLGBTQI+ people, persons with disabilities and people from other equity-deserving groups.

The RIA is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process, please let us know.

Funding Statement

Please note that all positions at the RIA and the continuation of these positions are conditional upon funding.

How to Apply

RIA invites applications (cover letter and resume) to be submitted by email to applications@the-ria.ca. Please include the job title in the subject line of the email.

Department: Ontario CLRI at the RIA

Posting Date: April 25, 2024 - until filled

Term: Fixed-term until March 31, 2026

Hiring Range: $70,000 - $80,000 annual salary

Benefits: Extensive benefit package inclusive of health, dental, RRSP, and paid personal days. Hybrid working options available for team members to work up to 3 days per week from home.

Background

The Schlegel-UW Research Institute for Aging (RIA) is a charitable non-profit organization that partners with the University of Waterloo, Conestoga College, and Schlegel Villages to enhance care and quality of life for older adults. Through engagement with key partners and collaborators, RIA supports practice- relevant research and knowledge mobilization. Research evidence is used to inform programs, education and training, and influence practice and policy.

The Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) is a program of the RIA, Baycrest Academy for Research and Education, Bruyère, that partners with the long-term care (LTC) sector to enhance the health and well-being of those who live and work in LTC homes. We provide programs and resources to train and engage the current and future workforce. The Ontario CLRI is funded by the Government of Ontario.

Primary Purpose

The Education Manager supports the development, implementation and delivery of educational programs and resources. The Education Manager will provide educational expertise to the development of virtual and digital education (e.g., eLearning, webinars, mobile applications). The Education Manager will also work closely with project managers and other experts on the team to effectively develop, promote, and evaluate the educational resources developed.

The role will support RIA’s vision, mission, and values as well as have an interest and passion for enhancing quality of life and care for older adults and team members working in senior living.

Key Accountabilities  

1. Curriculum/Content Development & Design: Conduct needs analysis and background research for educational projects. Provide leadership and support to the development of training and education programs and resources (videos, case studies, webinars, job aids, etc.) using adulting learning principles, best practices for in-person and online learning, and Universal Design for Learning (UDL) principles. Lead the co-design/co-creation of new education programs and resources with experts, partners, residents, and LTC and retirement homes and their team members that aim to enhance the quality of life for those who live and work in LTC. Effectively use our learning management system to test and upload eLearning courses and companion resources (i.e., pdfs, weblinks), in conjunction with accessible design principles (WCAG 2.0AA).
2. Curriculum Project Coordination: Oversee the day-to-day activities of education and training initiatives, including implementation of education development, delivery, knowledge mobilization, evaluation and translation coordination. Develop timelines for assigned educational projects and coordinate activities with other project team members. Delivery of education may include partner/client contracts development. 
3. Facilitation and Communication: Strong writing and verbal communication skills that can be tailored to various audiences. This may include facilitating small and large group interactive workshops/presentations/webinars and representing the RIA at events and on committees to support enhancing the quality of life and care for older adults through knowledge mobilization, education and training initiatives.
4. Teamwork:  Establish and maintain relationships with partners to inform and support the development of content and education. Pro-actively and regularly communicate with project teams, partners and e-learning vendors to achieve project outcomes, continuously improve and evaluate educational and resources content. Provide leadership, and mentorship to support staff and/or casual staff as part of our pooled-resource staffing model. Participate in team and organization-wide virtual and in-person meetings and events.
5. Other: Take on additional tasks, activities and special projects, as they arise.

Position Requirements

Education:

University degree in education/pedagogy/instructional design, public health, or health services research. Training or equivalent experience in project management, evaluation and/or knowledge mobilization an asset.

Skills and Experience:

• A minimum of 5 years of experience developing education/e-learning curriculum for adult learners.  
• A minimum of 3 years of experience working with online and virtual learning environments.
• Experience using and knowledge of educational development tools including eLearning authoring technology (e.g. Articulate), animation tools (e.g. Vyond, Adobe Animate), learning management systems (e.g., Learn Dash or other), video, audio, photo and graphic editing tools (e.g. Adobe Photoshop and Premiere Pro, Audacity).
• Experience working with diverse partners to achieve goals and tailor education content for the target audience for example, senior leaders, personal support workers, registered nurses, physicians, dietary aids, housekeepers, etc.
• Experience and fluency using Microsoft and Google Workspace products.
• Demonstrated knowledge of best practices for adult education and group facilitation and practices.
• Demonstrated skills in coaching, active-listening and using a strengths-based approach to problem solving.
• Excellent verbal communication and written communication, including the ability to write in plain language that aligns with the needs of the target audience.
• Ability to work in a collaborative team environment.
• Ability to adapt to change and manage competing priorities.
• Self-starter with a proactive attitude who can anticipate needs with strong organizational skills.
• Fluent in English. Fluency in French is an asset but not required.
• Must have a valid driver’s licence and be available for occasional travel throughout Ontario.
• Eligible to obtain a police background/criminal record check.

Scope of Work:

• Interpersonal Skills: Communicates effectively with internal team members and external partners; professionally represents the RIA in all communications and at events.
• Level of Responsibility: Responsible for ensuring the effective and efficient implementation of the project in alignment with the goals and objectives.
• Decision-Making Authority: Accountable to make operational decisions for the day-to-day operations of the project with support from the supervisor.
• Physical and Sensory Demands: Minimal demands, typical of a position operating within an office environment; periods of extensive sitting at a desk and in meetings and concentrated use of visual senses; substantial repetitive keyboard/mouse movement; high sensory demands because of required concentration and attentiveness to detail and regular distractions and interruptions.
• Working Environment: Much of the time is spent sitting in a comfortable position with frequent opportunities to move about. Office is located in a comfortable indoor area and options for hybrid work are available for this position. The work is varied and assignments may change frequently. Work will involve regular interaction with RIA team members and external partners and collaborators. There are deadline pressures, while at the same time there is a demand for thoroughness and accuracy. Occasional travel is required.

Vaccination Statement

All researchers, employees and students of the RIA who will work with long-term care homes, colleges, universities and other partners are required to comply with the vaccination policies of those external organizations to complete their work. Of note, vaccination policies are subject to change. The requirement to comply with those evolving policies does not change.

Equity Statement

The RIA is committed to equity, diversity and inclusion within its community and organization. We strongly welcome and encourage applications from Indigenous Peoples, racialized groups, women, 2SLGBTQI+ people, persons with disabilities and people from other equity-deserving groups.

The RIA is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process, please let us know.

Funding Statement

Please note that all positions at the RIA and the continuation of these positions are conditional upon funding.

How to Apply

RIA invites applications (cover letter and resume) to be submitted by email to applications@the-ria.ca. Please include the job title in the subject line of the email.